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Keywords: Artificial companionship
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Journal Articles
Howdy, Robo-Partner: exploring artificial companionship and its stress-alleviating potential for service employees
Available to Purchase
Journal:
Journal of Service Management
Journal of Service Management (2025) 36 (4): 631–658.
Published: 20 August 2024
.... This research introduces the concept of “artificial companionship,” which explains how robotic agents can function as partners in assisting service employees to fulfill their job responsibilities and maintain their mental well-being. Design/methodology/approach This research uses a mixed methods approach...
Includes: Supplementary data
