Keywords: Awards
Close
Follow your search
Access your saved searches in your account

Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles
International Journal of Service Industry Management (1993) 4 (2): 74–84.
Published: 01 June 1993
... audit methods and awards and assesses their uses and limitations for purchasers and providers of services. Observes that many audit frameworks for services are adapted from product quality experience and not from systematic research into factors critical to service quality. Contrasts these frameworks...

or Create an Account

Close Modal
Close Modal