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Keywords: Biophilic servicescapes
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2026) 37 (6): 249–270.
Published: 17 July 2026
... three experimental studies, a field experiment in an actual supermarket, a laboratory experiment using a virtual store and an online experiment. Findings Our findings advance biophilic servicescape literature by highlighting the role of biophilic symbolic sound in utilitarian environments...
