Keywords: Biophilic sounds
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Journal Articles
Journal of Service Management (2026) 37 (6): 249–270.
Published: 17 July 2026
...Megan Phillips; Eduardo Rech Purpose Retailers and service providers are increasingly adopting biophilic design elements to enhance the shopping experience and shape customers emotions. While the use of biophilic sounds such as natural soundscapes or nature-inspired auditory cues has been...

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