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Keywords: Business models
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2024) 35 (2): 176–201.
Published: 19 September 2023
... to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode Digital service innovation Digital servitization Business models Co-creation Ecosystems At the sweet spot of service innovation and digitalization...
Includes: Supplementary data
Journal Articles
Two-directional convergence of platform and pipeline business models
Available to Purchase
Journal:
Journal of Service Management
Journal of Service Management (2020) 31 (4): 693–721.
Published: 08 May 2020
...Makarand Mody; Jochen Wirtz; Kevin Kam Fung So; Helen HaeEun Chun; Stephanie Q. Liu Purpose This article examines the new phenomenon of the convergence of platform and pipeline business models. It examines the potential synergies and challenges for platforms to add pipeline components and vice...
