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Keywords: Challenges
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Journal Articles
Journal of Service Management (2024) 35 (2): 202–226.
Published: 18 October 2023
... and terminology are synthesized via thematic analysis. Subsequently, impediments to DSI for servitization (covering barriers, challenges and tensions) faced by actors across three key innovation phases: strategic planning, design planning and implementation, and four interaction levels (Micro, Meso, Macro...
Includes: Supplementary data

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