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Keywords: Corporate communications
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Journal Articles
Service Management/Leadership: Different from Management/Leadership in Industrial Organisations?
Available to Purchase
Journal:
Journal of Service Management
International Journal of Service Industry Management (1991) 2 (1): 6–14.
Published: 01 April 1991
... the exchange of information between client and service organisation. In this vein, the transactional,transformational and transinformational leadership styles will be contrasted. © MCB UP Limited 1991 Leadership Corporate communications Management styles Information exchange Service industries...
