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Keywords: Distribution channels
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Journal Articles
International Journal of Service Industry Management (1997) 8 (5): 453–473.
Published: 01 December 1997
..., and between telecommunications and information and computer technology. Argues that these technological changes and the move towards convergence of telecommunications and information technology functions are connected to important structural changes in the distribution channels for these services. Builds...
Journal Articles
Journal Articles
International Journal of Service Industry Management (1992) 3 (1): 39–56.
Published: 01 March 1992
...Barry Howcroft Distribution channels are an important means both of delivering products and of communicating effectively with the marketplace. In the basic bank markets, which have been traditionally dominated by the London clearing banks (LCBs) and characterized by the collection of retail...

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