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Keywords: Engineering service development
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Journal Articles
Uncertainty profiles in engineering-service development: exploring supplier co-creation
Available to Purchase
Journal:
Journal of Service Management
Journal of Service Management (2021) 32 (3): 407–437.
Published: 07 July 2020
... into the overall ES. The supplier and the focal organization share responsibility over the entire development process (Lee and Schmidt, 2017). This study defines this supplier co-creation mode as OD. Servitization Uncertainty management Engineering service Engineering service development Co-creation...
