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Keywords: FinTech
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2022) 33 (2): 293–320.
Published: 21 September 2021
... technology (FinTech) has revolutionized the finance industry by increasing user value and firms' revenues in the last decade (Huang and Rust, 2021 ; Kumar et al., 2019 ; Goldstein et al., 2019). Within the scope of AI-based financial services, this study focuses on robo-advisor agents...
