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Keywords: Future of work
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2026) 37 (4): 622–643.
Published: 27 November 2025
... can create well-designed roles to promote healthy, thriving service work. Artificial intelligence Service work Work design Technology Future of work Funding statement: This research received no specific grant from any funding agency in the public, commercial...
Journal Articles
Mahesh Subramony, David Solnet, Markus Groth, Dana Yagil, Nicole Hartley, Peter Beomcheol Kim, Maria Golubovskaya
Journal:
Journal of Service Management
Journal of Service Management (2018) 29 (5): 956–974.
Published: 17 September 2018
... is introduced, using this new lens to predict changes in the nature of service work in 2050. Employment relationships Service work Future of work Work ecosystems The world of service work is undergoing an accelerating pace of change due to the “perfect storm” of disruptions created...
