...Jean Gadrey; Faïz Gallouj; Olivier Weinstein Despite the significance of services in the economic statistics,economic theories of innovation have tended to ignore them, or to assume that innovation in services consists of little more than adopting innovations developed in industry. Subjects...

...Jan Mattsson Although the industrial service sector represents an increasingly important sector in the economy, only a tiny fraction of research has probed the secrets of how new industrial service processes are structured. Reports the results of two case studies of internal producer services...

... the exchange of information between client and service organisation. In this vein, the transactional,transformational and transinformational leadership styles will be contrasted. © MCB UP Limited 1991 Leadership Corporate communications Management styles Information exchange Service industries...