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Keywords: Platform economics
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Journal Articles
Transforming into a platform provider: strategic options for industrial smart service providers
Available to Purchase
Journal:
Journal of Service Management
Journal of Service Management (2021) 32 (4): 507–532.
Published: 07 September 2020
... on a multidisciplinary research perspective that integrates concepts, theories and insights from service management and marketing, information systems and platform economics. Findings The paper outlines three platform types – smart data platform, smart product platform and matching platform – as strategic options...
