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Keywords: Process DSI
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2024) 35 (2): 253–279.
Published: 05 September 2023
... service platform Digital service innovation Process DSI The rapid growth of digital technologies is driving radical changes in products, services and innovation processes (Sjödin et al., 2020). Manufacturing firms are shifting from product-centric models to combined digital offerings...
