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Keywords: Structural equation modelling
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2016) 27 (3): 299–319.
Published: 20 June 2016
.... The conceptual model (see Figure 1) was tested using structural equation modeling (SEM) where overall model fit was assessed. The results of the structural tests provided strong support for the proposed model. Although the χ2-value was significant (χ2=220.37, df=71), other fit indices indicate...
