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Keywords: Task interdependence
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Journal Articles
Linking task and goal interdependence to quality service: The role of the service climate
Available to Purchase
Journal:
Journal of Service Management
Journal of Service Management (2013) 24 (2): 151–169.
Published: 19 April 2013
.... The relation of a unit's service climate to employees' quality service behavior is stronger in a high than in a low climate strength work unit. © Emerald Group Publishing Limited 2013 Hospitals Service climate Israel Service behaviors Task interdependence Goal interdependence Health...
