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Keywords: Travel
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Journal Articles
Journal:
Journal of Service Management
International Journal of Service Industry Management (2001) 12 (5): 522–528.
Published: 01 December 2001
... Publishing 2001 . 324 pp. , ISBN: ISBN: 0‐7506‐4676‐4 £35 (hbk) Tourism Travel Hospitality industry This book draws on invited contributions to the first conference in the new millennium on Tourism and Hospitality in the 21st Century held at the University of Surrey...
