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Keywords: Voice-based robots
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2026) 37 (1): 141–164.
Published: 09 September 2025
...- and text-based educational robots shape student engagement differentially, identifying key hallmarks of students’ cognitive, emotional and behavioral engagement. The comparative analysis reveals that the voice-based robot is particularly effective in enhancing emotional and cognitive engagement, improving...
Includes: Supplementary data
