In an empirical examination of the link between product involvement and brand loyalty, a convenience sample of 253 students were asked to complete a questionnaire relating to two products which had been found in preliminary qualitative research to be associated with contrasted levels of involvement. The factor structure of involvement was found to vary between the two product categories (sneakers and pens). Furthermore, the link between product involvement and brand loyalty was found to involve different aspects of product involvement for each of the products concerned. Hence, future researchers in the area should be mindful that product involvement and brand loyalty are not universal constructs: they should be examined within specific consumer and product parameters.
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1 February 2003
Research Article|
February 01 2003
Product involvement/brand loyalty: is there a link? Available to Purchase
Pascale Quester;
Pascale Quester
The University of Adelaide, Adelaide, Australia
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Ai Lin Lim
Ai Lin Lim
The University of Adelaide, Adelaide, Australia
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Publisher: Emerald Publishing
Online ISSN: 2054-1643
Print ISSN: 1061-0421
© MCB UP Limited
2003
Journal of Product & Brand Management (2003) 12 (1): 22–38.
Citation
Quester P, Lin Lim A (2003), "Product involvement/brand loyalty: is there a link?". Journal of Product & Brand Management, Vol. 12 No. 1 pp. 22–38, doi: https://doi.org/10.1108/10610420310463117
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