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Purpose
The purpose of this article is to provide an insight into the spice industry.
Design/methodology/approach
Uses Eastern Spice & Flavorings as a case study and focuses on its international product development group.
Findings
Despite the company's origins as a family‐owned small business, it competes in the global marketplace. To compete successfully, it must localize its blends. Until the company can establish new product development (NPD) centers in its major overseas markets, regional teams from Richmond that could travel to foreign markets to aid product development would be a solution to increasing sales.
Originality/value
Discusses Eastern Spice & Flavorings and its new product development.
© Emerald Group Publishing Limited
2005
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