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Keywords: Employees’ negative word-of-mouth
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Journal Articles
The relative impact of employees’ discrete emotions on employees’ negative word-of-mouth (NWOM) and counterproductive workplace behavior (CWB)
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Journal of Product & Brand Management (2022) 31 (7): 1018–1032.
Published: 08 March 2022
... be contacted at: sangbong.lee@bhsu.edu 14 07 2021 08 10 2021 23 12 2021 24 01 2022 01 02 2022 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Negative discrete emotion Employees’ negative word-of-mouth Counterproductive...
