Keywords: Negative discrete emotion
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Journal Articles

The relative impact of employees’ discrete emotions on employees’ negative word-of-mouth (NWOM) and counterproductive workplace behavior (CWB)

Sang Bong Lee, Shih Hao Liu, Carl Maertz, Jr.
Journal: Journal of Product & Brand Management
Journal of Product & Brand Management (2022) 31 (7): 1018–1032.
https://doi.org/10.1108/JPBM-07-2021-3555
Published: 08 March 2022
... from executing NWOM and CWB by attenuating the relationship between negative discrete emotions and focal behaviors. We propose that (Figure 1): Social exchange theory has been used as a major theory to explain the response toward organizational justice (Colquitt, 2008). The literature on social...
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