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Keywords: Social presence
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Journal Articles
Journal Articles
Journal Articles
Journal of Product & Brand Management (2017) 26 (3): 262–281.
Published: 15 May 2017
... understood. This study aims to examine manager and user views of CBE and effects of perceived social presence (PSP) on CBE in a corporate Facebook environment. Design/methodology/approach Qualitative in-depth interviews are conducted with 18 users of corporate Facebook – i.e. those who visit corporate...

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