Issues

Consumer evaluations of “really new” services: the TrafficPulse system

Abba Krieger; Paul Green; Leonard Lodish; Jim D’Arcangelo; Chris Rothey; Paul Thirty
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Consumer evaluations of “really new” services: the TrafficPulse system

Relationship marketing can mitigate product and service failures

Randi Priluck
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Relationship marketing can mitigate product and service failures

The impact of the relational plan on adoption of electronic banking

Nexhmi Rexha; Russel Philip John Kingshott; Audrey Shang Shang Aw
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for The impact of the relational plan on adoption of electronic banking

Market orientation and performance in service firms: role of innovation

Sanjeev Agarwal; M. Krishna Erramilli; Chekitan S. Dev
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Market orientation and performance in service firms: role of innovation

The international marketing of professional service projects: to what extent does territoriality matter?

Maria Anne Skaates; Henrikki Tikkanen; Kimmo Alajoutsijärvi
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for The international marketing of professional service projects: to what extent does territoriality matter?