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Junsong Chen
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Journal Articles
Barriers to firm service innovativeness in emerging economies
Available to PurchaseSerdar S. Durmusoglu, Dilek Zamantili Nayir, Malika Chaudhuri, Junsong Chen, Ingela Joens, Stephanie Scheuer
Journal:
Journal of Services Marketing
Journal of Services Marketing (2018) 32 (7): 925–944.
Published: 29 November 2018
Journal Articles
As time goes by ... maintaining longitudinal satisfaction: a perspective of hedonic adaptation
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2016) 30 (1): 63–74.
Published: 08 February 2016
