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Journal Articles

Adaptation in inter‐firm relationships: classification, motivation, calculation

Sven‐Oliver Schmidt, Katherine Tyler, Ross Brennan

Journal of Services Marketing (2007) 21 (7): 530–537.

https://doi.org/10.1108/08876040710824889

Published: 16 October 2007

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Journal Articles

The role of trust in financial services business relationships

Katherine Tyler, Edmund Stanley

Journal of Services Marketing (2007) 21 (5): 334–344.

https://doi.org/10.1108/08876040710773642

Published: 07 August 2007

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Journal Articles

A re‐examination of the relationship between value, satisfaction and intention in business services

Graham Whittaker, Lesley Ledden, Stavros P. Kalafatis

Journal of Services Marketing (2007) 21 (5): 345–357.

https://doi.org/10.1108/08876040710773651

Published: 07 August 2007

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Journal Articles

Key drivers of university‐industry relationships: the role of organisational compatibility and personal experience

Carolin Plewa, Pascale Quester

Journal of Services Marketing (2007) 21 (5): 370–382.

https://doi.org/10.1108/08876040710773679

Published: 07 August 2007

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Journal Articles

Services business markets: a further view of a new reality or a blurred landscape?

Katherine Tyler, Mark Patton, Marco Mongiello, Derek Meyer

Journal of Services Marketing (2007) 21 (5): 295–303.

https://doi.org/10.1108/08876040710773606

Published: 07 August 2007

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Journal Articles

The shift in sales organizations in business‐to‐business services markets

Arun Sharma

Journal of Services Marketing (2007) 21 (5): 326–333.

https://doi.org/10.1108/08876040710773633

Published: 07 August 2007

View article titled, The shift in sales organizations in business‐to‐business services markets

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Journal Articles

Service packaging: key to successful provisioning of ICT business solutions

Mika Hyötyläinen, Kristian Möller

Journal of Services Marketing (2007) 21 (5): 304–312.

https://doi.org/10.1108/08876040710773615

Published: 07 August 2007

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Journal Articles

Segment differences in the asymmetric effects of service quality on business customer relationships

Simona Stan, Kenneth R. Evans, Charles M. Wood, Jeffrey L. Stinson

Journal of Services Marketing (2007) 21 (5): 358–369.

https://doi.org/10.1108/08876040710773660

Published: 07 August 2007

View article titled, Segment differences in the asymmetric effects of service quality on business customer relationships

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Journal Articles

An assessment of customer service in business‐to‐business relationships

Judy Zolkiewski, Barbara Lewis, Fang Yuan, Jing Yuan

Journal of Services Marketing (2007) 21 (5): 313–325.

https://doi.org/10.1108/08876040710773624

Published: 07 August 2007

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Journal Articles

Relationship development in a multinational utilities network

Katherine Tyler, Edmund Stanley, Amanda Brady

Journal of Services Marketing (2006) 20 (5): 333–345.

https://doi.org/10.1108/08876040610679945

Published: 01 August 2006

View article titled, Relationship development in a multinational utilities network

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Adaptation in inter‐firm relationships: classification, motivation, calculation

The role of trust in financial services business relationships

A re‐examination of the relationship between value, satisfaction and intention in business services

Key drivers of university‐industry relationships: the role of organisational compatibility and personal experience

Services business markets: a further view of a new reality or a blurred landscape?

The shift in sales organizations in business‐to‐business services markets

Service packaging: key to successful provisioning of ICT business solutions

Segment differences in the asymmetric effects of service quality on business customer relationships

An assessment of customer service in business‐to‐business relationships

Relationship development in a multinational utilities network

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