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Journal Articles

The impact and effectiveness of advertisements in a sports arena

L.W. Turley, J. Richard Shannon

Journal of Services Marketing (2000) 14 (4): 323–336.

https://doi.org/10.1108/08876040010334547

Published: 01 July 2000

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Journal Articles

An exploratory investigation of consumer decision making in the service sector

L.W. Turley, Ronald P. LeBlanc

Journal of Services Marketing (1993) 7 (4): 11–18.

https://doi.org/10.1108/08876049310047706

Published: 01 April 1993

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Journal Articles

The Multidimensional Nature of Service Facilities

L.W. Turley, Douglas L. Fugate

Journal of Services Marketing (1992) 6 (3): 37–45.

https://doi.org/10.1108/08876049210035926

Published: 01 March 1992

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Journal Articles

Strategies for Reducing Perceptions of Quality Risk in Services

Journal of Services Marketing (1990) 4 (3): 5–12.

https://doi.org/10.1108/EUM0000000002513

Published: 01 March 1990

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