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Journal Articles
Phygital service research ( PSR ): advancing FSR and TSR toward human-first experience design in hybrid physical-digital ecosystems
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2026) 40 (4): 505–518.
Published: 09 December 2025
Journal Articles
Consumers’ perceptions of food ethics in luxury dining
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2022) 36 (5): 754–766.
Published: 31 July 2021
Journal Articles
A phenomenological exploration into sustainability in the foodservice industry in the MEA region
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2021) 35 (7): 918–932.
Published: 27 July 2021
