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Volume 2, Issue 4
1 April 1992
This article was originally published in
Managing Service Quality
Managing Service Quality Cover Image for Volume 2, Issue 4
Research Article| April 01 1992

Six sigma Available to Purchase

Judith Delsanter
Judith Delsanter
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-8030
Print ISSN: 0960-4529
© MCB UP Limited
1992
Managing Service Quality: An International Journal (1992) 2 (4): 203–206.
https://doi.org/10.1108/09604529210029353

Describes how Motorola has achieved further success through a comprehensive quality programme aimed at re‐educating the total workforce. Explains how the company has learnt that the change in attitudes are a forerunner to Six Sigma quality and success in the global market.

Keywords:
COMMUNICATIONS INDUSTRIES, TQM, TRAINING
This content is only available via PDF.
© MCB UP Limited
1992
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Managing Service Quality: An International Journal (January,1991)
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