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Volume 2, Issue 6
1 June 1992
This article was originally published in
Managing Service Quality
Managing Service Quality Cover Image for Volume 2, Issue 6
Research Article| June 01 1992

Recognizing a fair day′s work Available to Purchase

Alan Robinson
Alan Robinson
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-8030
Print ISSN: 0960-4529
© MCB UP Limited
1992
Managing Service Quality: An International Journal (1992) 2 (6): 335–338.
https://doi.org/10.1108/09604529210029614

Discusses the correct implementation of recognition systems in the light of the delivery of outstanding quality and customer service. Outlines the systems implemented by Hibritech Inc., Moore Business Forms and Chevron UK.

Keywords:
RECOGNITION, QUALITY ASSURANCE, CUSTOMER CARE
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© MCB UP Limited
1992
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