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This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb054501. When citing the article, please cite: Ken Toombs, George Bailey, (1995), “How to redesign your organization to match customer needs”, Planning Review, Vol. 23 Iss: 2, pp. 20 - 24.
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© MCB UP Limited
1995
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