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Volume 7, Issue 2
1 April 1997
This article was originally published in
Managing Service Quality
Managing Service Quality Cover Image for Volume 7, Issue 2
Case Report| April 01 1997

The UK Quality Award ‐ the 1996 winners and runners‐up

Publisher: Emerald Publishing
Online ISSN: 1758-8030
Print ISSN: 0960-4529
© MCB UP Limited
1997
Managing Service Quality: An International Journal (1997) 7 (2): 77–79.
https://doi.org/10.1108/09604529710161441

Considers the UK Quality Award and its progress since its launch just over three years ago, and reflects on what it has achieved in that time. Provides a profile of the two 1996 winners together with brief notes on the five other short‐listed companies.

Keywords: Awards, Quality, United Kingdom
© MCB UP Limited
1997
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