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Volume 7, Issue 4
1 August 1997
This article was originally published in
Managing Service Quality
Managing Service Quality Cover Image for Volume 7, Issue 4
Case Report| August 01 1997

The ISO and TECs: a strategic imperative Available to Purchase

Peter Fuller;
Peter Fuller
Peter Fuller is Quality Manager at Barnsley and Doncaster TEC
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Nav Khera
Nav Khera
Nav Khera is Human Resource Development Consultant, at Barnsley and Doncaster TEC
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-8030
Print ISSN: 0960-4529
© MCB UP Limited
1997
Managing Service Quality: An International Journal (1997) 7 (4): 175–178.
https://doi.org/10.1108/09604529710172980

Britain’s Training and Enterprise Councils (TECs) have been in the forefront of action to encourage and enhance new business initiatives, to promote growth and prosperity, and to create jobs. Discusses how one regional TEC, covering Barnsley and Doncaster, undertook its journey to ISO 9000, indicating lessons learned along the way.

Keywords:
Business development, Employment, Training and Enterprise Councils, United Kingdom
© MCB UP Limited
1997
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