Issues

Special Issue: Learning from Pandemics Past and Present for Service Theory and Practice. Guest Editors: Laszlo Sajtos, Liliana Bove, Eileen Bridges, Jonas Holmqvist

Learning from Pandemics Past and Present for Service Theory and Practice

Laszlo Sajtos; Liliana Bove; Eileen Bridges; Jonas Holmqvist
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The impact of coronavirus on business: developing service research agenda for a post-coronavirus world

Cristina Mele; Tiziana Russo-Spena; Valtteri Kaartemo
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Pandemic's effect on the relationship between lean implementation and service performance

Guilherme Tortorella; Gopalakrishnan Narayanamurthy; Moacir Godinho Filho; Alberto Portioli Staudacher; Alejandro Francisco Mac Cawley
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Coronavirus crisis and health care: learning from a service ecosystem perspective

Roderick J. Brodie; Kumar Rakesh Ranjan; Martie-louise Verreynne; Yawei Jiang; Josephine Previte
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Creating hospitable service systems for refugees during a pandemic: leveraging resources for service inclusion

Jörg Finsterwalder; Sertan Kabadayi; Raymond P. Fisk; Silke Boenigk
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