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Journal Articles

Where Technology Provides the Service Solution

Available to Purchase
Christopher Taylor
Journal: Journal of Service Theory and Practice
Managing Service Quality: An International Journal (1994) 4 (1): 21–23.
https://doi.org/10.1108/09604529410796125
Published: 01 February 1994
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Journal Articles

The Editor Interviews...: Bob Coleman, Director of Customer Services, Air UK Ltd

Available to Purchase
Christopher Taylor
Journal: Journal of Service Theory and Practice
Managing Service Quality: An International Journal (1994) 4 (1): 11–13.
https://doi.org/10.1108/09604529410796099
Published: 01 February 1994
View article titled, The Editor Interviews...: Bob Coleman, Director of Customer Services, Air UK Ltd
Open the PDF for The Editor Interviews...: Bob Coleman, Director of Customer Services, Air UK Ltd in another window
Add to Citation Manager for The Editor Interviews...: Bob Coleman, Director of Customer Services, Air UK Ltd
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