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Constantine Lymperopoulos
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Journal Articles

Service quality effect on satisfaction and word of mouth in the health care industry

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Ioannis E. Chaniotakis, Constantine Lymperopoulos
Journal: Journal of Service Theory and Practice
Managing Service Quality: An International Journal (2009) 19 (2): 229–242.
https://doi.org/10.1108/09604520910943206
Published: 20 March 2009
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Journal Articles

After‐sales service quality as an antecedent of customer satisfaction: The case of electronic appliances

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Irini D. Rigopoulou, Ioannis E. Chaniotakis, Constantine Lymperopoulos, George I. Siomkos
Journal: Journal of Service Theory and Practice
Managing Service Quality: An International Journal (2008) 18 (5): 512–527.
https://doi.org/10.1108/09604520810898866
Published: 05 September 2008
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Journal Articles

Investigating the “new product acceptance function” in Greek enterprises: The quality‐accessibility relationship

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Maria Salamoura, Vasilis Angelis, John Kehagias, Constantine Lymperopoulos
Journal: Journal of Service Theory and Practice
Managing Service Quality: An International Journal (2008) 18 (5): 425–441.
https://doi.org/10.1108/09604520810898811
Published: 05 September 2008
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Journal Articles

The importance of service quality in bank selection for mortgage loans

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Constantine Lymperopoulos, Ioannis E. Chaniotakis, Magdalini Soureli
Journal: Journal of Service Theory and Practice
Managing Service Quality: An International Journal (2006) 16 (4): 365–379.
https://doi.org/10.1108/09604520610675702
Published: 01 July 2006
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