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Journal Articles

Trust, information asymmetry and professional service online referral agents

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Giuseppe Pedeliento, Daniela Andreini, Mara Bergamaschi, Jane Elizabeth Klobas
Journal: Journal of Service Theory and Practice
Journal of Service Theory and Practice (2017) 27 (6): 1081–1104.
https://doi.org/10.1108/JSTP-10-2016-0185
Published: 04 October 2017
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