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Journal Articles

Frontline employees in an AI-integrated workplace: current perspectives and future research landscapes

Open Access
Anne Rachelle Castaneda, Jiraporn Surachartkumtonkun, Haroon Iqbal Maseeh, Park Thaichon, Wei Shao
Journal: Journal of Service Theory and Practice
Journal of Service Theory and Practice (2025) 35 (7): 30–60.
https://doi.org/10.1108/JSTP-04-2024-0099
Published: 23 May 2025
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Includes: Supplementary data
Journal Articles

Employee performance under tension: the influence of employee creativity, paradox mindset, and psychological empowerment

Available to Purchase
Liem Viet Ngo, Duc Anh La, Jiraporn Surachartkumtonkun, Thu Ha Nguyen, Duc Thanh Vo, Minh-Thu Thi Phan
Journal: Journal of Service Theory and Practice
Journal of Service Theory and Practice (2024) 34 (6): 765–786.
https://doi.org/10.1108/JSTP-06-2023-0190
Published: 16 July 2024
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