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Journal Articles

A customized measure of service quality in the UAE

Available to Purchase
Naceur Jabnoun, Azaddin Khalifa
Journal: Journal of Service Theory and Practice
Managing Service Quality: An International Journal (2005) 15 (4): 374–388.
https://doi.org/10.1108/09604520510606844
Published: 01 August 2005
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Journal Articles

Transformational leadership and service quality in UAE hospitals

Available to Purchase
Naceur Jabnoun, Aisha Juma AL Rasasi
Journal: Journal of Service Theory and Practice
Managing Service Quality: An International Journal (2005) 15 (1): 70–81.
https://doi.org/10.1108/09604520510575272
Published: 01 February 2005
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Journal Articles

Comparing the quality of private and public hospitals

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Naceur Jabnoun, Mohammed Chaker
Journal: Journal of Service Theory and Practice
Managing Service Quality: An International Journal (2003) 13 (4): 290–299.
https://doi.org/10.1108/09604520310484707
Published: 01 August 2003
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