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Olive Gabbie
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Journal Articles
SERVQUAL and the Northern Ireland hotel sector: a comparative analysis ‐ part 2
Available to Purchase
Managing Service Quality: An International Journal (1997) 7 (1): 43–49.
Published: 01 February 1997
Journal Articles
SERVQUAL and the Northern Ireland hotel sector: a comparative analysis ‐ part 1
Available to Purchase
Managing Service Quality: An International Journal (1996) 6 (6): 25–32.
Published: 01 December 1996
