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Journal Articles

The role of emotions and social influences on consumer loyalty towards online travel communities

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Carla Ruiz-Mafe, Jose Tronch, Silvia Sanz-Blas
Journal: Journal of Service Theory and Practice
Journal of Service Theory and Practice (2016) 26 (5): 534–558.
https://doi.org/10.1108/JSTP-12-2014-0294
Published: 12 September 2016
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