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Journal Articles

Unlocking health participation: enhancing customer experiences in public health social media communities

Open Access
Mohammed Saeed J. Alzahrani, Jessica Wyllie, Jamie Carlson, Syed Mahmudur Rahman
Journal: Journal of Service Theory and Practice
Journal of Service Theory and Practice (2026) 36 (7): 1–23.
https://doi.org/10.1108/JSTP-07-2024-0238
Published: 24 December 2025
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Includes: Supplementary data
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