...Jaylan Azer; Matthew Alexander Purpose COVID-19 vaccinations face a backdrop of widespread mistrust in their safety and effectiveness, specifically via social media platforms which constitute major barriers for the public health sector to manage COVID-19 (and future) pandemics. This study provides...

...Meng-Long Huo; Zhou Jiang; Zhiming Cheng; Adrian Wilkinson Purpose Grounded in the job demands–resources (JD-R) theory, this study investigates how the difficulty in social distancing at work, resulting from the COVID-19 crisis, may lead to intention to quit and career regret and how and when...

... service realities hastened by the COVID-19 pandemic (Sust et al., 2020) and the uncertainty and opportunity associated with digital transformation (Huang and Rust, 2017). The global pandemic crisis has redefined people's lives and the way services engage and operate, with governments, healthcare...

...Roderick J. Brodie; Kumar Rakesh Ranjan; Martie-louise Verreynne; Yawei Jiang; Josephine Previte Purpose The COVID-19 pandemic has created a crisis for healthcare systems worldwide. There have been significant challenges to managing public and private health care and related services systems...

...Jörg Finsterwalder; Sertan Kabadayi; Raymond P. Fisk; Silke Boenigk Purpose The overarching goal of this paper is to increase awareness among researchers and practitioners that refugees are disproportionally impacted by COVID-19, which increases their suffering. Second, it extends a recently...

...Cristina Mele; Tiziana Russo-Spena; Valtteri Kaartemo Purpose The coronavirus (COVID-19) has had a tremendous impact on companies worldwide. However, researchers have no clear idea of the key issues requiring their attention. This paper aims to close this gap by analysing all business-related...

...Guilherme Tortorella; Gopalakrishnan Narayanamurthy; Moacir Godinho Filho; Alberto Portioli Staudacher; Alejandro Francisco Mac Cawley Purpose This paper aims at examining the impact that COVID-19 pandemic and its related work implications have on the relationship between lean implementation...