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Keywords: Empirical studies
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Journal Articles
Quality management practices and quality results: a comparison of manufacturing and service sectors in Taiwan
Available to Purchase
Managing Service Quality: An International Journal (1998) 8 (1): 46–54.
Published: 01 February 1998
... are identified. © MCB UP Limited 1998 Empirical studies Manufacturing Quality management Service Taiwan Table II shows the means and standard deviations for each of the quality management constructs for manufacturing and service companies. In order to compare the levels of quality...
