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Keywords: Performance pressure
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Journal Articles
Journal of Service Theory and Practice (2025) 35 (5): 878–900.
Published: 05 September 2025
...Jie Yang; Linlin Jia; Zhihong Chen; Feng Tian; Rongman Gao; Yong Huang Purpose Building upon the job demand-resource theory, this study examines the nonlinear relationship between performance pressure and service innovative behavior (SIB) of frontline employees in the tourism industry. It also...
