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Keywords: SUSTAINABLE DEVELOPMENT
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Journal Articles
Managing Service Quality: An International Journal (2007) 17 (4): 385–403.
Published: 17 July 2007
... and sustainability. The study is premised on a stakeholder perspective of leadership, responsibility, and ethics (Pruzan, 1998), incorporating Elkington's (1997) concept of a “triple bottom line” (economic, social, and environmental) for sustainable development. Drawing on narratives from the world leading...
Journal Articles
Managing Service Quality: An International Journal (1992) 2 (5): 259–261.
Published: 01 May 1992
... MERCHANT BANKS SELF‐MANAGING TEAMS TRAINING SUSTAINABLE DEVELOPMENT Motivating employees used to involve our employees can best be described within the context of these components: Structure and practises. Leadership and commitment. Communication and training. Measurement and tracking...
