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Keywords: Task crafting
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Journal Articles
Journal of Service Theory and Practice (2025) 35 (5): 878–900.
Published: 05 September 2025
... explores the mediating role of task crafting and the moderating effect of fun activities. Design/methodology/approach Data were collected from 454 supervisor-subordinate dyads in China’s tourism industry across three waves and subsequently analyzed. Findings The results show that (1) performance...
