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Keywords: Translational research
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Journal Articles
From service quality to service theory and practice
Available to Purchase
Journal of Service Theory and Practice (2015) 25 (1): 2–9.
Published: 12 January 2015
... Practice Service research Translational research © Emerald Group Publishing Limited 2015 Dr Chatura Ranaweera can be contacted at: cranaweera@wlu.ca In 2010, based on a major survey of scholars in the field, Ostrom et al. (2010, p. 4) published ten broad research priorities...
