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Keywords: Consumer behaviour
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Journal Articles
Journal:
Leadership in Health Services
Leadersh Health Serv (Bradf Engl) (2007) 20 (3)
Published: 24 July 2007
... © Emerald Group Publishing Limited 2007 --> Quality indicators Performance management Patient care Consumer behaviour The California Hospital Assessment and Reporting Taskforce (CHART) was established in 2004 to develop a statewide hospital performance reporting system...
Journal Articles
Journal:
Leadership in Health Services
Leadersh Health Serv (Bradf Engl) (2007) 20 (3)
Published: 24 July 2007
... © Emerald Group Publishing Limited 2007 --> Quality indicators Performance management Patient care Consumer behaviour A new Web site, CalHospitalCompare.org, allows Californians to compare the performance of more than 200 hospitals statewide on a variety of useful quality...
