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Keywords: Developing country
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Journal Articles
Utilizing lean tools to improve value and reduce outpatient wait times in an Indian hospital
Available to Purchase
Journal:
Leadership in Health Services
Leadersh Health Serv (Bradf Engl) (2015) 28 (1): 57–69.
Published: 02 February 2015
...Richard Miller; Nirisha Chalapati Purpose – This paper aims to demonstrate how lean tools were applied to some unique issues of providing healthcare in a developing country where many patients face challenges not found in developed countries. The challenges provide insight into how lean tools can...
